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FAQs

Portable Sinks in General

What is a portable sink?
Are portable sinks difficult to install?
Are portable sinks difficult to maintain?
How do I empty and refill the water tanks?
How many uses does each sink provide?
Is MONSAM Enterprises the manufacturer, distributor or retailer?
Where can I find more information on distributor opportunities?
How can I contact MONSAM Enterprises?

Product Information

Are MONSAM portable sinks mobile as well as portable?
Do they come in a variety of colors?
How many gallons of water does each model hold?
How long does it take for the water to get hot?
Can a unit be made to provide cold water only?
Can I carry the unit inside my family van or truck?
Can I hook up my portable sink to a garden hose?
Is the water recycled?
Can any of the models be used to clean utensils?
Which model do I need for cleaning cooking equipment?
Are any of these units ADA compliant?
Do the PSE units work with propane gas or electricity?
Do any of the models work without 110 volt electricity?
How many AMPs does it take to operate the water heater and pump?
How deep are the sink compartments?
Do MONSAM Enterprises’ portable sinks come with additional options?
Will you consider custom orders?

Purchasing, Billing & Shipping

What is the waiting time to have an order shipped?
How much is shipping and handling?
Do you provide a warranty?
What is your return policy?
What are the available methods of payment?
Is financing available?
What about sales tax?
Do you accept purchase orders?
How do I order?

 

 

Portable Sinks in General

What is a portable sink?
A portable sink is a self-contained and fully-functional sink that does not require any plumbing or installation as well as being portable. The compact size (of most models) makes them easy to transport in a small truck or van and most models (except model PSF-1000) come with safety-lock casters for easy rolling.
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Are portable sinks difficult to install?


Not at all. In fact, that’s the whole key behind portable sinks: they’re self-contained, easy to use and other than filling up the water tank and plugging it in, there’s no installation whatsoever.
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Are portable sinks difficult to maintain?


No, MONSAM Enterprises’ portable sinks are specifically designed to be easy to clean, easy to maintain, and easy to use!
(Sanitizer and cleaning instructions are available)
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How do I empty and refill the water tanks?


You simply take them out of the sink cabinet and either refill them or empty the waste tank then replace them inside the cabinet. We have a folding hand cart that you can purchase to assist you in this process. We also offer a flex tube which connects the fresh tank with any standard faucet to make it easier to refill the fresh tank.
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How many uses does each sink provide?


Each 6-gallon tank provides an average of 150 hand-washing uses before it needs to be refilled. The number of hand washings increases if the unit includes an optional motion sensor, quick flow or foot switch.
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Is MONSAM Enterprises the manufacturer, of the portable sinks?


Yes, MONSAM Enterprises is the leading manufacturer of portable sinks, we ship anywhere in the world, and we sell direct to the customer. That means exceptional quality at the best possible price.
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Where can I find more information on distributor opportunities?


Please call our Markeieting and Sales Department at 925 757 3924.
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How can I contact MONSAM Enterprises?


For Sales or General information via email: sales@portablesink.com

Telephone: (925) 757 3924 or 1 800-513-8562
Fax: (925) 757-3681

By Mail
MONSAM Enterprises, Inc.
2685 Pittsburg/Antioch Hwy
Antioch, CA 94509
Product Information

Are MONSAM Portable Sinks mobile as well as portable?


Yes, in fact all models (except model PSF-1000) come with safety-lock casters for easy moving and weights vary between 60-190lbs.
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Do they come in a variety of colors?


Yes. Most models come in a range of colors including black, grey, white, red, and blue (see individual specifications). Other colors availiable as a special order.
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How many gallons of fresh water does each model hold?


The amount differs according to the model. Most models come with 5-gallon tanks and a few models have 6-gallon tanks, and extra tanks can be purchased if needed. Please refer to the individual product specifications for details.
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How long does it take for the water to get hot?


It depends on the model ranging from 1 to 8 minutes. Please check each model’s individual specifications.
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Can a unit be made to provide cold water only?


Absolutely, In fact, our PSF-101, PSG-102 and PSF-1000 models are designed to provide only cold water. All other models can be modified to provide cold water only upon request.
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Can I carry the unit inside my family van or my truck?


Yes you can for most models. Please check each model’s individual dimensions.
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Can I hook my portable sink up to a garden hose?


Yes. Our PSG-102 is equipped with a garden hose hookup and we also offer a “garden hose connector” as an accessory option that can be installed to any model.
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Is the water recycled?


No. Our portable sinks have uniquely-designed tubing systems that allow fresh water to be pumped into the faucet and the waste water to be drained into a waste water tank or to an outside drain system if applicable.
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Can any of the models be used to clean utensils?


Yes. All our models can be used to clean utensils.
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Which Model do I need for cleaning cooking equipment?


We recommend a sink that is at least 10" deep for cleaning cooking equipment and other large items, and we have different models specifically designed for this purpose: PSE-2002D; and RS-2003 and RS-2004. We also offer custom design to meet your special request. Please review our Catalogue Page to search by basin depth.
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Are any of the units ADA compliant?


Yes. In fact, all models are 39" high or less, which complies with the American Disabilities Act, but our single-basin PSE-2020 portable sink is specifically designed as an easy hand-washing solution for persons with physical disabilities.
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Do the PSE units work with propane gas or electricity?


They work with a 110/120-V A/C wall outlet also 220 volt units are available upon request. We do not currently offer any models that work with propane.
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Do any of the models work without 110 volt electricity?


Yes. Our PSF-101 model is a cold-water-only portable sink that works with a foot pump. We also have the PSE-2008B which is a 12 volt DC battery operated sink that provides cold water only, and model PSE-2008 is a hand pump operated sink.
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How many AMPs does it take to operate the water heater and pump?


It takes approximately .7 Amps for the water pump and between 15-20 Amps for the water heater, depending on the specific model.
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How deep are the sink compartments?


Please review our Catalogue Page to search by basin depth.
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Do MONSAM Enterprises’ portable sinks come with any additional options?


Yes. We have a growing list of accessories and add-ons such as water-control devices, foot-switches, drain boards, garden hose connectors, soap dispensers and cleaning sanitizers. Please review our accessories list for more details.
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Will you consider custom orders?


Absolutely. While we’ve tried to meet as many needs as possible, we still manufacture special orders on a regular basis. Please contact customer service to discuss your unique needs.
Purchasing, Billing & Shipping

What is the waiting time to have an order shipped??

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About 10 business days, not including shipping from the time we receive your order. Rush orders can be processed upon request with no additional charge. Please note, however, that custom orders are subject to a longer delivery schedule.
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How much is shipping & handling?


The cost varies depending on the destination, model and number of units purchased, but we do have special arrangements with leading shipping companies to assure reliable and cost-effective delivery.
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Do you provide a warranty?


Yes, a standard one-year limited manufacturer's warranty.
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What is your return policy?


Return units will not be accepted without previous authorization, within seven days from the delivery date, and are subject to 25% restocking fee and freight charges.
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What are the available methods of payment?


We accept Visa, MasterCard, American Express and PAYPAL through our online secure server. Orders can also be paid by check or money order and all payments must be in U.S. dollars. Orders will not be shipped until full payment or a government purchase order is received.
 

Is financing available?


Yes, through a third party. Please contact customer service for details.
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What about sales tax?


Sales tax only applies to orders within the State of California.
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Do you accept Purchase Orders?


We only accept purchase orders from public or government agencies.
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How do I Order?


You can order by phone, fax, mail or through our secure website
  • Call 1 800-513-8562
  • Fax your order to (925) 757 3681 (download our order form | Credit Card Release)
  • Place an order using our online e-commerce secure server
  • Mail your order to the following address:
    MONSAM Enterprises, Inc.
    2685 Pittsburg/Antioch Hwy
    Antioch, CA 94509
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